Lack of employee buy-in to blame for failed technology initiatives, finds survey

employee buy-in for technology

January 21, 2016


employee buy-in for technologyIRVINE, CA — A new survey of global Chief Information Officers (CIOs) found that most company executives blame failed technology initiatives on a lack of buy-in from employees.

The survey by POPin, an engagement tool that facilitates the crowdsourcing of ideas to meet business challenges, found that 52% of respondents said technology initiatives usually fail due to slow or reluctant adoption from end users. Twenty-three percent of respondents indicated budgetary issues were the cause of the failure of technology initiatives, while 17% pointed to a lack of buy-in from senior management. Less than 8% said technology initiatives fail because of inadequate technology.

Companies blamed a lack of resources for management to collect employee feedback and take action. Of the CIOs surveyed, 25% said they have a process in place that enables executives to take immediate action to provide employees with the tools they need to their jobs. Meanwhile, 57% said they have “some” processes in place but “could be more nimble in this area” and 18% said they have “limited resources” to react to employee suggestions in a timely manner.

Similarly, 46% of respondents said it was a “top priority” to take the pulse of employees on ways to improve productivity and make their jobs more efficient. However, 50% of respondents said they listen to employee concerns only when they arise and then face challenges addressing their concerns.

“The failure rate of technology initiatives continues to intensify, often thwarted by a lack of user adoption rather than on the merits of the technology,” said Brian Anderson, Chief Marketing Officer of POPin in a statement.

“C-level executives need to address the growing problem of employee engagement as a core component to ensure the success of technology initiatives.”

This is where TruckRight will come in handy for the trucking industry as the online software is easily applied to existing workflows with little training. Hopefully technology such as this will put the trucking industry ahead of the pack in terms of adopting new technology initiatives.