TruckRight Insight

Great Fleet Management is Essential to Your Company’s Bottom Line…Do You Have the Right Person in Place?

Ask 100 different people, “What traits does a good leader possess?” and you’re guaranteed to get 100 different answers. It’s a subjective question, after all, one that will elicit diverse responses from everyone you ask, no matter how you phrase it.

In our industry, it’s oftentimes just as difficult to pinpoint what qualities a good fleet manager encompasses. We know they need to be multitaskers with excellent time management skills, and that they need to be goal chasers. But what else?

Below, we explore the top five traits the most outstanding fleet leaders possess so that as you build your team, you can find – and hire – the individuals best suited for the role.

1. They Embrace Technology

Paper files. Spreadsheets. Filing cabinets.

The mere mention of these outdated ways of managing drivers should cause the best fleet managers to run; these days, fleet management technology can make their jobs easier and save companies time and money.

Even small fleets are utilizing technology to help them better manage their drivers, all the way from hire to retire.

Right from the recruiting stage, Applicant Tracking Systems (ATS) can make onboarding efficient and fast for both applicants and managers. Meanwhile, driver orientation can become more streamlined and efficient with e-learning that offers scenario-based testing and assessment tools, with detailed tracking and reporting on all drivers’ activities.

With a paperless workflow, compliance can be easier, as well. Maintaining compliant driver files is almost entirely automated – there's no need to worry about non-compliance.

As more and more businesses go paperless, it’s worth examining whether or not your managers are open to adopting technology to streamline efficiencies and keep costs down. If they are, you’ll see productivity skyrocket and discover a great ROI.

2. They Have Excellent Communication Skills

In an industry where driver turnover is at an alarming all-time high, your fleet managers must boast excellent communication skills so they can ensure your drivers stay your drivers. This means effectively communicating all expectations – regarding timing, routes, etc. – clearly to every fleet member, and continuously asking for driver feedback.

While a manager’s day-to-day is demanding, your drivers depend on them to be a leader and to set an example; this also helps to promote a culture of safety and respect.

Today’s technology can help to keep those lines of communication open and ensure employees remain engaged, compliant and safe – even from the road.

3. They’re Lifelong Learners

The best leaders – and this goes for any industry – are always eager to grow, to improve and to learn. They’re keen to keep up-to-date on the latest best practices and are continuously looking for ways to better their skills.

We would go so far as to say that continuous education can be one of the most powerful tools a leader can possess. Without this trait, how can one expect to respond to the new and unexpected challenges they will undoubtedly encounter throughout their career?

4. They’re Goal-Oriented

The best managers set their sights on various professional (and personal) goals, knowing inherently that it's not enough to settle for the status quo and that there's always room for improvement.

This means continuously assessing the fleet’s overall performance and determining what needs to be done to improve productivity, driver satisfaction and overall communication, among many other things.

5. They Focus on Metrics

The best fleet managers will measure everything – transit time, labor productivity, loading/unloading time, maintenance costs, etc. – as a way to identify weak processes and set measurable goals. From there, they guide the way in supporting any processes changes that need to be put in place to achieve the desired outcomes.

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Associations

TruckRight Packages
Recruiting ROI Comparison

Number of Trucks


TruckRight Enterprise $6.50

- TruckRight Pro $3.90

Truck Revenue/Mile
Maintenance/mile
Driver wage/mile
Benefits/burden cost %
Truck fuel usage mpg.
Fuel cost/mile
Profit/mile
Profit Loss from One Parked Truck
Average miles/day
Day cost of truck parked
Profit Loss from All Parked Trucks
Number of trucks parked/day
Total cost of parked trucks/day
Average parked truck savings (in days) from using TruckRight

TRUCKRIGHT ENTERPRISE MONTHLY SAVINGS
$1,087.11

TRUCKRIGHT PRO MONTHLY SAVINGS
$1,087.11

*Based on averages/month

Paper-based Filing
How much do you spend on paper-based filing?

Number of Trucks


Staffing
Benefit/burden cost %
Staffing cost/hour
Minutes/hour
Staffing cost/minute
Retrieving
Number of files reviewed/day
Time to review each file (minutes)
Average work days/month
Staffing cost/minute
Cost to review employee files
Handling
Preparing and filing time/document (minutes)
Number of documents/file
Staffing cost/minute
Staffing cost/month
Misfiled
Time spent finding a file that has been misfiled
Staffing cost/minute
Retrieving misfiled files
Storage
Floor space in sq/ft needed for one filing cabinet
Building occupancy price/square foot
File storage costs
Offsite storage cost
Storage cost
Faxing and Courier
Time to fax and retrieve documents (minutes)
Staffing cost/minute
Daily courier usage
Cost of courier usage
Work days/month
Faxing and courier costs/month

PAPER-BASED FILING IS VERY COSTLY $1,087.11

*Based on averages/month

Screening ROI
How much do you spend on screening drivers per hire?

ROI: $1,087.11
Total Annual Savings*


D.A.D Services
Total number of drivers in your fleet
Turnover %
Number of drivers screened per hire
Cost/month
Company Costings
Staffing hourly rate
Benefit/burden cost %
Total number of drivers in your fleet
Turnover %
Number of drivers screened per hire
Cost/month
Faxing and Courier
Time to fax and retrieve documents (minutes)
Staffing cost/minute
Daily courier usage
Cost of courier usage
Work days/month
Faxing and courier costs/month

TOTAL ANNUAL SAVINGS $1,087.11

*Based on averages/month

Compliance
How much do you spend on non-compliance?

Litigation Calculator


HOW MUCH ARE YOU WILLING TO RISK?

The true cost of an accident can be staggering. Besides direct costs, indirect costs like poor publicity, lost clients and lost productivity can take a toll. The average cost for a truck accident is $148,279, not including litigation. It would take an additional revenue of $7,413,950 to pay the accident costs, assuming an average profit margin of 2%. A study of over one million lines of data on truck violations discovered that over 28,000 trucking companies, representing over 200,000 trucks, operated with safety violations. The Federal Motor Carrier Safety Association’s (FMSCA) settlement for non-compliance was $36,262,097 in 2014 with an average fine of over $7,000 per case.